BOOKING POLICY / CANCELLATIONS AND REFUNDS
- Bookings can be rescheduled up until 48hrs prior to your appointment; without incurring any additional charges.
- Bookings cancelled within 48 hrs of your scheduled appointment are non refundable and non transferrable.
- Non-attendance to your appointment is non refundable and non transferrable
- If you arrive late to your appointment the appointment will only run until the time that you have paid for. If you book an hour and arrive 15 minutes late, unfortunately your appointment will be cut short to 45 minutes.
We encourage all of our clients to arrive 10 minutes early and to please notify us of any changes as soon as possible.